Privacy Statement

  1. Intro
  2. What information we collect
  3. How we use your information
  4. How we store your information
  5. How we share your information
  6. Cookie policy
  7. Disclaimer
  8. Contact Us
  9. Send Requests

Intro

Our Privacy Policy covers processing of all personal information that we may collect anytime you visit our website or purchase our products and services. “We” shall mean the companies, identified in Contact us section below.

What information we collect

At evaluation

We collect your personal information, such as: name, surname, email, your job title and your telephone.

At purchasing

We also collect your company name and company address.

On the site

When you visit our site we additionally collect some general information, including the type of your browser, the files you request, the domain name and the country from where you request the information.

How we use your information

We use general information about you to improve performance and usability of our website.

We use your personal information to contact you and provide you with:

  • our product and services, for example, send you the licenses and provide you with support.
  • Information about the product that you evaluate or purchase. Here are examples for reasons to send you notifications: updates on the change the product functionality, changes to supported platforms, inclusion of a new technology, product or feature discontinuation, legal notices.
  • Support renewal reminders.

With your permission we may send you information on the new releases that significantly enhance the product functionality, or more advanced products out of our product line. We may also send you offers with privileged prices. You can let us know anytime if you do not want to receive this information any more. See the Contact us section of this policy.

How we store your information

We collect and store the information on our local servers (outside EU) and also in the cloud. Use and storage of the personal information is governed by our in-house security policies, which include administrative, technical and physical security measures. We transfer information securely – using the appropriate information encoding methods.

We will store information about you unless you request us to delete it.

You can request from us what information we have about you, and we will provide it to you in a an electronic form. You can ask to correct or delete your personal information. We will process any information deletion requests in accordance with provisions of Article 17 of the GDPR.

You also have the right to object to our processing of your personal information.

Please note, if you request deletion of your data from our records, we will not be able to provide you with our products or services. Upon deletion of your information you will no longer be eligible to any current customer discounts. Please also note, we will retain some of your information, just as much as necessary to prevent fraud and exercise our rights. Such information will be kept secure and with a limited access.

How we share your information

We may share the information about you with the following types of entities.

In-between the TeamDev companies

We transfer the data in between the companies, identified below for provision of the services to you.

Vendors

Companies and systems that supply us with basic business functions like billing, emailing, legal advice, or marketing tools. Companies that help us deliver services to you, like our helpdesk system provider.

We do not sell or rent your personal information to other companies.

We may disclose your personal information if it is required by law or litigation.

Cookie policy

We use cookies to make the website work properly.

What are cookies

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide statistical information to the owners of the site.

How we use cookies

We use cookies to compile anonymous, aggregated statistics that allow us to understand how people use this site and to help us improve its structure and content and ensure, that website works properly.

How to control cookies

If you want to control which cookies you accept, you can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website's server. Most browsers automatically accept cookies. You can set your browser not to receive cookies and you can also delete existing cookies from your browser.

Disclaimer

We assume no responsibility for the disclosure of your personal information, if such disclosure is a result of your posting messages to a message board, chat area, or any other similar place where information is made publicly available online.

Our site may contain links to other sites, belonging to third parties. We are not responsible for the content or privacy policy of those sites whatsoever.

Contact us

Legal Addresses
  • TeamDev Ltd.
    47, Nauky Ave. Kharkov, Ukraine, 61103
  • TeamDev Management OÜ
    Kai tn 1, Kesklinna district, Tallinn 10111, Estonia
    The «Controller» for the purposes of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016  (GDPR).

Send requests


For any other questions related to your personal information please contact us at privacy@teamdev.com